Terms and Conditions

This page provides information about who we are and the legal terms and

conditions that may apply to your use of zeropointfashion.com and any product

you order from us.

This website is owned and operated by Zero Point Fashion LLC, a company

registered in Jordan (company registration number 46558) whose registered

office is at (Jordan-Amman- Tla’a al Ali) our registered VAT number is


Unless we say otherwise, we use the terms “Zero Point Fashion”, “we” and “us”

on this website to refer to Zero Point Fashion LLC throughout the Website Terms

and Conditions, which include the Website Terms of Use, Privacy and Cookie

policy and our General Terms and Condition of sale.

The Website Terms apply to your use of zeropointfashion.com and to any order

you place on the website. The website terms apply regardless of how you access

the website, including any technologies or devices by which Zero Point Fashion

makes the website available to you.

You must read these website terms carefully

By accessing, browsing, using, registering with, or placing an order on the

website, you confirm that you have read, understood and agree to these website

terms in their entirety. If you do not agree to these website terms in their entirety,

please do not use this website.

You may only use this Website for lawful purposes and you may not use it in a

way that infringes the rights of anyone else or that restricts or inhibits anyone

else's enjoyment of the Website.

You may not, without our prior written consent, copy, reproduce, frame,

republish, download, print, post, distribute, re-post, broadcast, record, transmit,

edit, communicate to the public, link to, deep-link into, or distribute in any way the

web pages or materials on the website or the computer codes or elements

comprising the Website other than solely for your own personal or internal

business use. You may not use the content of the Website for any commercial

purposes whatsoever..

All rights, including copyright and other intellectual property rights, in and to this

Website are owned by or licensed to Zero Point Fashion.

Your use of the Website and its contents grants no rights to you in relation to our

intellectual property rights, or that of third parties, in the Website or its contents.


We have the right to disclose your identity to any third party who is claiming that

any material posted or uploaded by you to our site or any Zero Point Fashion

related third party social networking site constitutes a violation of their intellectual

property rights, or of their right to privacy. We will not be responsible, or liable to

any third party, for the content or accuracy of any materials posted by you or any

other user of our Website. We have the right to remove any Submissions you

make on our Website if, in our opinion, such Submission does not comply with

the content standards set out below..

Accuracy of content

To the extent permitted by applicable law, Zero Point Fashion becalm all

representations and warranties, express or implied, that content or information

displayed in or on this Website is accurate, complete, up-to- date and/or does not

infringe the rights of any third party.

Damage to your computer or other device 

Zero Point Fashion uses reasonable efforts to ensure that this Website is free

from viruses and other malicious or harmful content. However, we cannot

guarantee that your use of this Website (including any content on it or any

website accessible from it) will not cause damage to your computer or other

device. It is your responsibility to ensure that you have the right equipment

(including antivirus software) to use the Website safely and to screen out

anything that may damage or harm your computer or other device. Except where

required by applicable law, Zero Point Fashion shall not be liable to any person

for any loss or damage they suffer as a result of viruses or other malicious or

harmful content that they access from or via the Website.

Password/account security

You are responsible for maintaining the confidentiality of your password and

account and any activities that occur under your account. Zero Point Fashion

shall not be liable to any person for any loss or damage which may arise as a

result of any failure by you to protect your password or account

Website Terms shall not limit or exclude any other liability that we are not

permitted to limit or exclude under applicable law.

Other legal notices

There may be legal notices on other areas of this Website which relate to your

use of the Website, all of which will, together with these Website Terms govern

your use of this Website.

Third party rights

Only you and Zero Point Fashion shall be entitled to enforce these Website

Terms. No third party shall be entitled to enforce any of these Website Terms

Entire Agreement

These Website Terms set out the entire agreement between you and us and

supersede any and all prior terms, conditions, warranties and/or representations

to the fullest extent permitted by law.

Law, jurisdiction and language

Any matter that arises out of your use of this Website (including any contract

entered between you and us through the Website) shall be governed by the laws

of Jordan and subject to the exclusive jurisdiction of Jordanian Judicial Council.

All contracts shall be concluded in English.

Changes to these Website Terms

We reserve the right to change and update these Website Terms from time to

time and recommend that you revisit this page regularly to keep informed of the

current Website Terms that apply to your use of the Website. By continuing to

access, browse and use this Website, you will be deemed to have agreed to any

changes or updates to our Website Terms.

Opening an Account and Placing an Order

To place an order, you can open an account with us which will require you to

provide some compulsory personal information. You confirm that all information

and details provided by you to us (including on registration) are true, accurate

and up to date in all respects and at all times. You can update or correct your

details at any time by going to Your Account.

When you create an account we may provide you with and/or ask you to use

passwords or other means to allow you to access certain areas of the Website

and/or to maintain your account security. It is your responsibility to maintain the

confidentiality of your password and account information. Zero Point Fashion

shall not be liable to any person for any loss or damage which may arise as a

result of any failure by you to protect your password or account.

Acceptance of your order

Please note that completion of the online checkout process does not constitute

our acceptance of your offer to purchase products or services from us. We will

notify you by email as soon as possible to acknowledge that we have received

and are processing your order. Our acceptance of your order will take place only

when we take payment from you and despatch the product(s) that you ordered

from us. Prior to despatch of the product(s), Zero Point Fashion has the right to

decline an order for any reason, including legal and regulatory reasons.

The duration of our contract with you will start from when you receive the order

despatch email and last until the last day of your right to cancel.

If we cannot supply you with the product you ordered, we will not process your

order, inform you of this in writing (including email) and, if you have already paid

for the product, refund you in full as soon as reasonably possible.

If the fulfilment of an order (or any aspect of it) would be illegal or unlawful,

including by reason of breach of export controls or sanctions rules, Zero Point

Fashion has the right to stop or cease to fulfil the order at any time, including

after despatch of products and/or notification to you that the order has been

received and is being processed.  You acknowledge that Zero Point Fashion

shall incur no liability in such circumstances.


During the checkout process, you will be asked to enter your payment details. By

completing your payment details you confirm that the credit or debit card being

used is yours. All fields indicated as compulsory must be completed. Please note

that we may collect and store your information, using an encrypted secure

payment mechanism and will only use your information in accordance with our

Privacy and Cookie Policy.

All products ordered will remain the property of Zero Point Fashion until we have

delivered the products to the address specified by you or they have been

collected in store. If your payment is not received and you have already received

the products you ordered from us, you must pay for or return those products to

us in accordance with our reasonable return instructions and in the same

condition that you received them at your own expense. If you do not do this

within 30 days of the date on which we cancel your order, we may collect or

arrange for collection of the products at your expense. We reserve the right to

charge you for any and all damage to (or other adverse interference with) any

products that are the subject of an unpaid order.

Delivery within 24 hours to major cities and 48 hours to other locations, non-

delivered products will be re-attempted for delivery next business day. If the

product still undelivered after three trials, it will be returned back to the following

address which you can pick it up from by yourself.

(Address: Amman / Tla’a Al-ali / Khaleel AL-Salem St. / Building no. 19 / 3 rd Floor)

We shall be under no liability for any delay or failure to deliver products if the

delay or failure is wholly or partly caused by circumstances beyond our control.

Your right to cancel

If you are contracting with us as a consumer online or by phone, you have the

right to cancel all or part of your contract at any time up to 14 calendar days after

the day on which you receive the products you ordered. Any paid delivery charge

will be included in your refund once we have received all (not part) of your order

to the specified address below. Please note that the delivery charge refund will

be to the value of standard delivery. Zero Point Fashion will process your refund

with 14 days of receipt of the products, to the specified address. You must take

good care of the products while in your possession and they must be returned to

us before we can issue your refund.

(Address: Amman / Tla’a Al-ali / Khaleel AL-Salem St. / Building no. 19 / 3 rd Floor)

Legal Compliance

You agree that you will not use, sell or supply any product(s) purchased from

Zero Point Fashion in an unlawful manner and, in particular, will comply with all

export controls and sanctions rules.

Return policy

Return is a scheme provided by zero point fashion directly under this policy in

terms of which the option of replacement and/or refund is offered by the

respective sellers to you.

Kindly, check the respective items

Category Period Condition

Clothing excluding

(lingerie, inner wear and


14 days

You may request for a

refund/ replacement

within 14 days of delivery

as long as it is unworn,

unwashed, without satin

and damaged

and with all original tags

and packaging intact

Return pick-up and processing

In case of returns where you would like item(s) to be picked up from a different

address, the address can be changed if pick-up service is unavailable at the new


During pick-up, your product will be checked for the following conditions:

1- Complete product: all in-the- box should be present.

2- Unused product: the product should be unused, unwashed, unsoiled,

without ant stains.

3- Undamaged: the product should be undamaged and without any

scratches, dents, tears or holes.

4- Undamaged packaging: product’s original packaging/box should be


The field executive may refuse to accept the return if any of the above conditions

is not met.

For any products for which a refund is to be given, the refund will be processed

once the returned product has been received by the seller.