Return Policy

Return is a scheme provided by zero point fashion directly under this policy in terms of which the option of replacement and/or refund is offered by the

respective sellers to you.

Kindly, check the respective items

Category Period Condition

Clothing excluding

(lingerie, inner wear and


14 Days

You may request for a

refund/ replacement

within 14 days of delivery

as long as it is unworn,

unwashed, without satin

and damaged

and with all original tags

and packaging intact

Return pick-up and processing

In case of returns where you would like item(s) to be picked up from a different address, the address can be changed if pick-up service is unavailable at the new


During pick-up, your product will be checked for the following conditions:

1- Complete product: all in-the- box should be present.

2- Unused product: the product should be unused, unwashed, unsoiled,

without ant stains.

3- Undamaged: the product should be undamaged and without any

scratches, dents, tears or holes.

4- Undamaged packaging: product’s original packaging/box should be


The field executive may refuse to accept the return if any of the above conditions

is not met.

For any products for which a refund is to be given, the refund will be processed

once the returned product has been received by the seller.